BB66 Privacy Policy

BB66 (referred to herein as "we", "our", or "BB66") is a trusted online gaming and betting platform serving users in Bangladesh. This Privacy Policy explains how BB66 collects, uses, stores, and protects your personal information when you use our website, app, and related services (collectively, the "Platform").

By using BB66's platform, you explicitly agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our platform and reach out to our support team.

This Privacy Policy is an integral part of BB66's Terms and Conditions. Both documents should be read together. In the event of any conflict, the English version shall prevail.

BB66 collects the following types of information to deliver uninterrupted services, maintain security, and improve the user experience. We only collect what is necessary to operate our platform.

BB66 uses collected information only for the purposes listed below. We never sell your data to third parties for commercial purposes.

• Account management: To complete registration, login, identity verification, and KYC processes.
• Payment Processing: To process deposit, withdrawal, and bonus transactions securely.
• Security Assurance: To detect and prevent fraud, money laundering, and unauthorized access.
• Service improvement: Game performance analysis, bug fixes, and new feature development.
• Contact: Important notifications, customer support, and promotional offers (subject to your consent).
• Responsible Gaming: Identifying excessive gaming behaviour to enforce limits and provide assistance.
• Legal compliance: To meet regulatory authority requirements and legal obligations.

BB66 uses industry-leading security technology to keep your data safe. Our servers and databases are protected by multiple layers of security.

• 256-bit SSL encryption: All data transmissions are end-to-end encrypted and cannot be read by any third party.
• Firewall & DDoS Protection: Servers are protected against unauthorised access and cyberattacks.
• Two-Factor Authentication (2FA): An additional layer of security for logins and transactions.
• Regular Security Audits: Regular system audits and vulnerability assessments conducted by third parties.
• Data Minimization: No data is collected or stored beyond what is necessary.

Your personal information is generally retained for up to 5 years from the date your account is closed. This period may be extended where required by legal obligations. Once it expires, your data is securely deleted.

BB66 does not sell your personal information to third parties. However, limited data may be shared in specific circumstances necessary for operating our services.

• Payment Processors: Only the information required to process transactions is shared with bKash, Nagad, Rocket, and similar services.
• Game providers: Limited data is shared with licensed game providers for game loading and result verification.
• Legal authorities: Providing relevant authorities with information when required by court order, investigation, or legal obligation.
• Anti-fraud system: Verification data shared with specialized systems to prevent fraud and money laundering.
• Cloud services: Working under contract with trusted cloud partners for data hosting and processing.

All third-party partners are bound by confidentiality agreements with BB66 and may only use your information for specified purposes.

BB66 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential cookies: Used to maintain login sessions and ensure security — these cannot be disabled.
• Functional cookies: To remember your language preferences, display settings, and personalisation choices.
• Analytics Cookies: To understand site usage and improve performance — you may opt out at any time.
• Marketing Cookies: Used to show relevant offers — subject to your consent.

You can delete or disable cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of certain platform features.

As a BB66 user, you have the following rights regarding your personal information. To exercise these rights, contact us at [email protected].

• Right to access: You have the right to know what information we hold about you.
• Right to rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that the use of your data be restricted to specific purposes.
• Right to Portability: You may request a copy of your information in a standard, portable format.
• Right to object: You may object to marketing communications or specific processing activities.

BB66 aims to respond within 30 business days of receiving your request. In complex cases, this may take longer, but you will be notified accordingly.

BB66 strictly prohibits the use of our platform by minors. Our services are intended solely for individuals aged 18 and above. BB66 never knowingly collects personal information from minors.

Age verification is mandatory at registration. BB66 may request additional identity documents in cases of doubt. If it comes to our attention that data from a minor has been collected inadvertently, immediate action will be taken.

BB66 may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of this page will be revised. For significant changes, registered members will be notified by email or through platform notifications.

Continued use of the platform after any changes means you accept the updated policy. We recommend reviewing this page regularly.

For any questions or concerns about this Privacy Policy, or to exercise your data rights, please contact our dedicated privacy team.

• Email: [email protected]
• Support hours: 7 days a week, 24 hours a day
• Response time: Typically within 24–48 hours